WHITE PAPER:
This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively.
WHITE PAPER:
Dimension Data's Exchange Deployment Planning Services (EDPS) are designed to help guide your organisation through the initial deployment planning stages of a Microsoft Exchange implementation. Read this paper to learn more.
WHITE PAPER:
This paper clarifies what cloud computing is, identifies the services offered in the cloud, and also examines potential business benefits, risks, and assurance considerations. Read on to learn more about cloud computing from security, governance, and assuarance perspectives.
WHITE PAPER:
This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential.
WHITE PAPER:
Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more.
WHITE PAPER:
This whitepaper covers a new approach IT has to take in treating its internal users like customers, focusing on and catering to their needs.
WHITE PAPER:
Read this white paper to learn about the significant advantages of private cloud computing and find strategies for overcoming the challenges and risks of an implementation.
WHITE PAPER:
This paper analyzes the impact of the cloud on the IT Ecosystem and provides answers to what an organization needs to do in embracing a right cloud strategy.