Web Commerce White Papers

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Web Commerce White Papers (View All Report Types)

Gartner Magic Quadrant: Selecting a vendor sponsored by IBM WHITE PAPER: The demand for greater ecommerce capabilities is growing leading CIOs and IT professionals concerned with choosing the perfect vendor. Through this in-depth vendor analysis by Gartner, uncover the top 6 questions you should ask and the strengths and weaknesses of the top 20 e-commerce vendors. Posted: 17 May 2012 \| Published: 03 Nov 2011 TOPICS: Business IT Alignment \| Business Management \| Business Process Management \| Business Process Management Software \| CIOs \| eCommerce \| eCommerce Services \| Vendor Selection \| Vendors

Advanced Load Balancing: 8 Must-have Features for Today's Network Demands sponsored by Citrix WHITE PAPER: Today’s web applications require more than simple load balancing. This white paper describes the 8 must-have features of a more comprehensive application delivery solution. Posted: 19 Sep 2008 \| Published: 07 Jun 2010 TOPICS: Bandwidth Management \| Capacity Planning \| eCommerce \| High Availability \| Load Balancing \| Security \| Systems Management \| Web Applications Software

How to Win Customers and Build Trust Online: What smart companies are doing to build trust and use it to create competitive advantage online sponsored by VeriSign EMEA WHITE PAPER: If you can make your site more trustworthy, you can turn customer concerns to your advantage. Learn how trust can be a competitive advantage, and how to go about establishing trust among customers in this white paper. Posted: 18 Feb 2011 \| Published: 18 Feb 2011 TOPICS: eCommerce \| eCommerce Services \| Online Payments \| Security Management \| Security Standards \| SSL

Commerce Anywhere: A Business and Technology Strategy to Maximize Cross-Channel Commerce Growth sponsored by Oracle Corporation WHITE PAPER: E-commerce has gone from fringe to foundation. Now, businesses must tailor their customer serivce approach to the more complex "anytime, anywhere" customer with mobile device in hand. This white paper from Oracle details the "commerce anywhere" approach. Posted: 26 Apr 2011 \| Published: 26 Apr 2011 TOPICS: CRM \| CRM Best Practices \| CRM Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Self-Service \| Customer Service \| Customer Service Best Practices \| eCommerce \| eCommerce Services

IBV Study: Capitalizing on the Power of the Smarter Consumer sponsored by IBM WHITE PAPER: Business survival in the age of the smart consumer means empowering your customers to shop how and when they want. In this white paper, find the results of a recent survey of more than 30,000 consumers and uncover the key trends shaping the world of retail. Posted: 07 May 2013 \| Published: 28 Feb 2011 TOPICS: Consumer Electronics Industry \| Consumer Market \| Consumer Packaged Goods Industry \| eCommerce \| eCommerce Services \| eCommerce Software \| Market Trends \| Marketing \| Online Shopping \| Retail Trade Industry \| Sales

5 Mistakes Auditing Virtual Environments (You Don't Want to Make) sponsored by HyTrust WHITE PAPER: Read this expert guide to ensure your virtual environment is in compliance with PCI DSS 2.0 and avoid common errors made in the auditing process. Posted: 21 Jul 2011 \| Published: 21 Jul 2011 TOPICS: Compliance (Systems Operations) \| Compliance Audits \| Compliance Best Practices \| Customer Data Management \| Data Center Management \| Data Centers \| Data Security \| eCommerce \| Virtualization Security

Addressing changing customer behavior sponsored by IBM WHITE PAPER: This resource offers valuable insight to help you better understand customer behaviors and improve online customer experiences. Posted: 13 Nov 2013 \| Published: 31 May 2013 TOPICS: Business Intelligence \| Business Intelligence Software \| CRM \| CRM Analytics \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Support Software \| eCommerce \| eCommerce Services \| eCommerce Software

Optimizing Magneto E-commerce Sites for Increased Sales and Customer Satisfaction sponsored by ZeroLag Communications Inc. WHITE PAPER: Find out which platform is capable of maximizing the performance of your e-commerce web site, increasing sales and improving customer satisfaction. Posted: 20 Jun 2014 \| Published: 20 Jun 2014 TOPICS: Application Integration \| CRM \| Customer Satisfaction \| Customer Service \| eCommerce \| Social Computing \| Web 2.0

Create a Strong, Dynamic Customer Experience sponsored by Hewlett-Packard Enterprise WHITE PAPER: This resource explores the changing e-commerce landscape, and investigates how developing an omni-channel environment can help you create a strong, dynamic customer experience. Posted: 19 Dec 2013 \| Published: 30 Nov 2012 TOPICS: Channel Management \| Channel Management Software \| CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Support Software \| eCommerce \| eCommerce Services \| eCommerce Software \| Retail Channels \| Retail Trade Industry

Create a strong, dynamic customer experience sponsored by Hewlett Packard Enterprise WHITE PAPER: In this white paper, learn how retail businesses should leverage technology to gather more customer info, implement the appropriate changes to their services, and create a more enjoyable shopping experience. Click now to see how to manage and maximize opportunity from omni-channel services. Posted: 20 Jan 2014 \| Published: 30 Nov 2012 TOPICS: Business Intelligence \| CRM \| Customer Interaction Services \| Customer Loyalty \| Customer Profiles \| Customer Retention \| Customer Satisfaction \| Customer Service \| eCommerce \| mCommerce \| Mobile CRM \| Retail Channels