WHITE PAPER:
This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper.
WHITE PAPER:
The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started.
WHITE PAPER:
As companies strive to improve performance, they typically encounter several challenges along the way. This white paper describes a few of these obstacles and explains why a service-oriented, lifecycle-based approach to management is essential.
WHITE PAPER:
This white paper answers your most critical small business security questions. Social networks, sensitive data, and business banking are all topics covered in this security guide. Read this paper now to learn more.
WHITE PAPER:
Access this detailed technical brief to learn how creating a dynamic infrastructure can advance business performance and reduce operational efforts.
WHITE PAPER:
This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential.
WHITE PAPER:
View this informative white paper to learn how you can improve your IT security practices. Uncover some of the toughest challenges to maintaining Confidentiality, Integrity, and Availability (CIA). Uncover the sensitive data that needs protection as well as security policies and controls that could lead to a false of security.
WHITE PAPER:
This resource explains how disclosure management can lead to significant productivity gains when used for statutory reporting, and evaluates the viability of this strategy as an option for improving budgeting, planning, and forecasting (BPF) financial processes.
WHITE PAPER:
Read this white paper to learn about the significant advantages of private cloud computing and find strategies for overcoming the challenges and risks of an implementation.
