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Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down.
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This paper briefly defines text analytics, describes various approaches to text analytics, and then focuses on the natural language processing techniques used by SPSS Inc.'s text analytics solutions.
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Lotus Sametime 7.5 software will represent a significant upgrade in real-time collaboration capabilities. This paper will highlight Sametime 7.5 enhancements for instant messaging (IM), Web conferencing, telephony, video, VoIP and m...
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Uncover analysis of the findings in two surveys revealing workers’ attitudes about employee engagement, productivity, and communication technologies.
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The BlackBerry® services are designed to provide productivity tools—such as email, instant messaging, and personal information management (PIM) functionality—and data from enterprise applications to mobile users.
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This critical resource provides configurations that can be used to architect Lync 2010 infrastructures ranging from 500 to 25,000 users so that you organization's communications are efficient and effective.
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This paper explains Ten hidden e-discovery hazards reviewing everything from databases and storage to instant messages and smartphones which can help ward off e-discovery surprises.
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This paper shows you how selecting an integrated messaging security solution reduces wasted IT effort, allows centralized management and permits a single support resource without the finger-pointing that can happen in a multi-vendor environ...
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Address Lotus Domino Mail challenges with an email archive system that stores, manages and offers easy access and search of corporate data stored in email systems, file server environments, instant messaging platforms and content management systems.
