WHITE PAPER:
Read this paper for a discussion of TCO components and complexities, as well as cost analysis and business impacts that companies should consider when building a business case. This paper offers tips for assessing the total cost of ownership in delivering best practices through an in-house IT service delivery model.
WHITE PAPER:
This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper.
WHITE PAPER:
This white paper highlights the areas where companies can see improvement after implementing cloud computing and offers detailed guidance to help IT prepare for this new IT model.
WHITE PAPER:
This white paper examines the keys to successful infrastructure management for your server and network devices. Access this paper to discover how to create better business value using outsourcing, managed, and cloud services, as well as evaluate your in-house handling of infrastructure management.
WHITE PAPER:
Read on and learn more about an integrated approach to mobile device management that can provide comprehensive IT control and policy enforcement while empowering end-user productivity via beautifully delivered mobile applications.
WHITE PAPER:
This paper will discuss how cloud is helping enterprises, governments and industries around the globe meet their current challenges through key value drivers.
WHITE PAPER:
This whitepaper details the importance of IT service visibility for providing the performance your users demand and justifying the value of your services.
WHITE PAPER:
This white paper demonstrates how IT leaders can compete for the business of their stakeholders. Read now to learn how to look, act and deliver IT services in the same manner as the providers competing for your internal customers.