Customers White Papers

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Ten Critical Success Factors for CRM: Lessons Learned from Successful Implementations
sponsored by Oracle Corporation
WHITE PAPER: Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
Posted: 16 Jan 2007 | Published: 01 Aug 2006

Oracle Corporation

Why Business Rules?: A Case for Business Users of Information Technology
sponsored by IBM
WHITE PAPER: This whitepaper explains how business people are allowed to directly define how their business rules are being executed with a BRMS; and, perhaps more important, how it facilitates change in an easy, safe and reliable manner.
Posted: 07 Jul 2011 | Published: 01 Sep 2009

IBM

11 Questions Every CIO Should Ask Their IT Manager
sponsored by Red Hat and JBoss
WHITE PAPER: What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help.
Posted: 19 Jun 2009 | Published: 10 Jun 2009

Red Hat and JBoss

Everything a business Ultrabook™should be: HP EliteBook Folio
sponsored by Insight and HP
WHITE PAPER: View this white paper for an introduction to the HP EliteBook Folio, an enterprise-ready, IT-friendly laptop featuring an advanced design, long-lasting battery life and an integrated suite of tools designed to help you operate as productively and efficiently as possible.
Posted: 04 Mar 2014 | Published: 31 Jul 2012

Insight and HP

Capitalizing on Microsoft Windows 7 Mobility Features for Secure Remote Access
sponsored by Dell, Inc. and Microsoft Windows 7
WHITE PAPER: As legions of mobile workers connect to their organizations' internal networks, IT leaders must find ways to enhance efficiency and simplify management of remote systems. Read this paper to learn about recent innovations in Dell™ client solutions and the Microsoft® Windows® 7 OS that enable faster, easier mobile access to networks than ever before.
Posted: 18 Aug 2010 | Published: 18 Aug 2010

Dell, Inc. and Microsoft Windows 7

Troubleshooting Your Network Without Breaking the Bank
sponsored by Riverbed Technology, Inc.
WHITE PAPER: As a network manager, application manager or security manager, you need systems that can collect data across your WAN, continuously analyze the data to discover problems, and troubleshoot issues as soon as they occur. Riverbed Cascade has fundamentally changed the economics of network performance management. Learn more.
Posted: 23 Apr 2013 | Published: 30 Dec 2011

Riverbed Technology, Inc.

Understanding High Availability for the BlackBerry Enterprise Server
sponsored by BlackBerry
WHITE PAPER: Read this technical white paper to learn about the evolution of mobile devices and the introduction of high availability in a mobile context. Also learn about the Blackberry as well as load balancing, failover thresholds, and limited downtime upgrades.
Posted: 23 Jun 2010 | Published: 06 Aug 2009

BlackBerry

Backup Mobile and Remote Users Securely, With or Without a VPN
sponsored by Copiun
WHITE PAPER: This white paper examines the challenges with backing up corporate data on these remote users’ PCs and describes Copiun’s Constant Access Gateway option which allows IT organizations to securely backup remote and mobile users without opening any firewall ports or placing the backup server in the DMZ.
Posted: 16 May 2011 | Published: 29 Oct 2010

Copiun

Increase Productivity and Reduce Security Risks for Teleworkers
sponsored by SonicWALL
WHITE PAPER: This paper provides an overview of how teleworking helps meet today's productivity demands. It discusses additional network security risks that anywhere access can create, and how SonicWALL addresses these concerns while offering additional benefits.
Posted: 23 Jan 2008 | Published: 22 Jan 2008

SonicWALL

PBX Buying Guide: How to Choose the Right Phone System for Your Business
sponsored by Fonality Inc.
WHITE PAPER: While moving to an IP phone system will bring great advantages, the more options, features, functions and capabilities that are available, the more decisions the buyer has to make. That makes it crucial to thoroughly understand your needs before you buy. In this guide are seven steps to help in that process.
Posted: 16 Aug 2010 | Published: 16 Aug 2010

Fonality Inc.