Consumer Web Services White Papers

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Consumer Web Services White Papers (View All Report Types)

Showing the Value of Your Services and Becoming a Trusted Advisor sponsored by Solarwinds MSP WHITE PAPER: This informative guide explores 7 key tips for MSP success and how you can provide top-tier services. Posted: 25 Apr 2014 \| Published: 25 Apr 2014 TOPICS: IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Management \| IT Services

IBM Service Management: Driving growth for Managed ICT Service Providers sponsored by IBM WHITE PAPER: Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services. Posted: 03 Oct 2011 \| Published: 03 Oct 2011 TOPICS: Business IT Alignment \| Business Management \| Cloud Management \| IT Service Management \| IT Services \| Management Service Providers

Identify and Leverage Your Existing Service Life Cycles sponsored by IBM WHITE PAPER: This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work — to improve services and better align IT with business objectives. Posted: 22 Jul 2010 \| Published: 22 Jul 2010 TOPICS: Business IT Alignment \| IT Management \| IT Managers \| IT Service Management \| IT Services \| ITIL \| Service Level Management

Accelerate IT Infrastructure Management for Better Business Value sponsored by IBM WHITE PAPER: This white paper examines the keys to successful infrastructure management for your server and network devices. Access this paper to discover how to create better business value using outsourcing, managed, and cloud services, as well as evaluate your in-house handling of infrastructure management. Posted: 31 Jul 2012 \| Published: 01 Aug 2011 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services

All Clouds are Not Created Equal: A Logical Approach to Cloud Adoption in Your Company sponsored by IBM WHITE PAPER: You've decided to make the leap to the cloud, but with so many different configurations offered by multiple providers representing different degrees of benefits and risks, how do you even begin to determine the approach that will best suit your organisation's unique needs? Read this white paper to find guidance to help you make sense of the cloud. Posted: 31 Jul 2012 \| Published: 29 Feb 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Storage Services \| Cloud Storage Strategy \| Data Center Design \| Data Center Management \| Data Centers \| IT Infrastructure \| IT Management \| IT Services

IT Management 2.0: Four Steps to Intelligently Fulfill Demand Across the IT Application and Service Delivery Lifecycle sponsored by SERENA Software, Inc. WHITE PAPER: Read this white paper to learn how a process-based approach to managing application demand can finally help IT service organizations give their user base what they want—more revenue, more market share, and more customers. Posted: 01 May 2012 \| Published: 30 Apr 2012 TOPICS: Application Development \| Application Life-Cycle Management \| Application Performance Management \| Applications Management \| IT Service Management \| IT Services

EMA/CXP Research Report: The Changing Role of the Service Desk in the Age of Cloud and Agile sponsored by IBM WHITE PAPER: This whitepaper reveals the results of a study that will show you how and why your IT service desk needs to adapt to the times. Posted: 02 Apr 2014 \| Published: 10 Apr 2013 TOPICS: Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services

Study Reveals Cloud Expectations, Concerns and Experiences sponsored by Cisco Systems, Inc. WHITE PAPER: There is no doubt that cloud computing is changing the IT landscape, but it may also be changing IT's position within business dynamics and objectives. This comprehensive whitepaper presents the findings of a recent survey of IT decision makers on the impact of cloud computing business-wide. Posted: 12 Nov 2013 \| Published: 03 Oct 2013 TOPICS: Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Management Services \| IT Services \| IT Utility Services \| Server Management \| Server Provisioning \| Server Virtualization \| Server Virtualization Software

Want Personalized Service Delivery? Consider MyIT. sponsored by BMC Software WHITE PAPER: This whitepaper covers how users demand the same availability and performance from their work IT services and applications as they find from those they use in their spare time. Posted: 20 Dec 2013 \| Published: 20 Dec 2013 TOPICS: Application Performance Management \| Applications Management \| IT Departments \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services

How to Shed Redundant Customizations for a Lighter Upgrade sponsored by Panaya, Inc. WHITE PAPER: Read this white paper to learn how to shed excess code and redundant customizations for faster and more efficient Oracle E-Business Suite upgrades. Posted: 02 Mar 2012 \| Published: 02 Mar 2012 TOPICS: Database Management \| Database Management Software \| eBusiness \| eBusiness Services \| eBusiness Software \| Oracle (Product) \| Software Upgrades