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Serena Service Management: Free Trial sponsored by SERENA Software, Inc. TRIAL SOFTWARE: Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year. Posted: 05 Apr 2012 \| Premiered: 05 Apr 2012 TOPICS: Business Intelligence \| Business IT Alignment \| Business of Information Technology \| Business Process Automation \| Business Process Management \| Business Process Management Software \| Information Management \| Information Technology Professionals \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Service Management

HP helps United Airlines consolidate their IT infrastructure sponsored by Hewlett-Packard Enterprise WEBCAST: This brief video case study examines how United Airlines was able to consolidate its IT infrastructure and fuel customer experience success with the right service. Tune in to learn more now. Posted: 07 Feb 2014 \| Premiered: Dec 31, 2012 TOPICS: CRM \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Support Software \| IT Departments \| IT Infrastructure \| IT Management \| IT Managers \| IT Systems

Hitachi IT Operations Analyzer Software sponsored by Hitachi Vantara TRIAL SOFTWARE: Hitachi IT Operations Analyzer delivers all-in-one monitoring for the data center. A single interface provides a view to the availability and performance of servers and network and storage devices on a network. It eases troubleshooting without agents. Posted: 19 Aug 2009 \| Premiered: 01 Aug 2009 TOPICS: Data Acquisition Hardware \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Recovery \| Data Storage \| Database Administration \| High Availability \| IT Management \| IT Managers \| LAN \| SAN

Lumension Endpoint Management and Security Suite sponsored by Lumension TRIAL SOFTWARE: A new wave of vulnerabilities is threatening our endpoints and browsers at a much greater rate than operating systems and servers, which is why the SANS Institute has ranked “patching client-side software” as the number one security priority. Posted: 13 Sep 2010 \| Premiered: 13 Sep 2010 TOPICS: Endpoint Security \| IT Managers \| Operating Systems \| Patch Management \| Security \| Vulnerability Assessments \| Vulnerability Management

Get Quick & Easy Access to IT Staffing with IM Link sponsored by Ingram Micro WEBCAST: This webcast covers an IT staffing service that will help fill in the holes in your understaffed IT department however you need it, and without breaking the bank. Posted: 12 Dec 2013 \| Premiered: Oct 25, 2013 TOPICS: IT Departments \| IT Management \| IT Managers \| IT Service Centers \| IT Services \| IT Workforce \| Staffing

Hidden Lynx – Professional Hackers for Hire sponsored by Symantec Corporation WEBCAST: This in-depth resource explores the strategies behind hackers-for-hire and what you can do to prevent them from compromising your system. Posted: 17 Feb 2014 \| Premiered: Feb 17, 2014 TOPICS: Hackers \| Malware \| Risk Management \| Security \| Security Best Practices \| Security Management \| Security Threats \| Vulnerability Management

JIRA 4.1.2 sponsored by Atlassian SOFTWARE DOWNLOAD: IT Problem: JIRA provides issue tracking and project tracking for software development teams to improve code quality and the speed of development. Combining a clean interface for organising issues with customisable workflows, JIRA is the perfect fit for your team. Posted: 25 Aug 2010 \| Premiered: 25 Aug 2010 TOPICS: Application Development \| Code Management \| Debuggers \| Debugging \| Project Management \| Project Management Software \| Software Development Tools \| Software Engineers \| Software Project Management \| Software Quality Assurance \| Software Testing

IBM Security Network Intrusion Prevention System sponsored by IBM VIDEO: This 3-minute video explains the benefits of a network intrusion prevention system (IPS) and how one can help you reduce your exposure of risk while simultaneously cutting down your liability. View now to learn more. Posted: 27 Dec 2012 \| Premiered: 08 Mar 2011 TOPICS: Data Loss Prevention (DLP) \| Data Security \| Hackers \| Intrusion Detection \| Intrusion Detection Systems \| Intrusion Prevention \| Intrusion Prevention Systems \| Network Security \| Security \| Security Systems \| Security Threats \| Vulnerability Management \| Web Application Security

TOPS-HP Video Case Study: IT Infrastructure Migration sponsored by Hewlett-Packard Enterprise WEBCAST: In this on-demand video case study, learn how the right technology partner enabled grocery store retailer TOPS Markets to seamlessly migrate its IT infrastructure during the busy retail season. Tune in to learn more now. Posted: 07 Feb 2014 \| Premiered: Dec 31, 2010 TOPICS: Business Integration \| Business Integration Software \| Business Management \| IT Infrastructure \| IT Management \| IT Managers \| IT Services \| IT Systems \| Mergers and Acquisitions

Changing the Perception of IT – What Your Customers Won't Tell You sponsored by ServiceNow WEBCAST: This webcast covers the negative perception of IT and how you can shake that image. Posted: 28 Oct 2013 \| Premiered: Oct 24, 2013 TOPICS: Data Center Management \| IT Best Practices \| IT Departments \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Workforce