WEBCAST:
Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
WEBCAST:
Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help.
PODCAST:
In this podcast, learn how Apache Hive is impacting the Hadoop community. Discover Hive's components and capabilities, whether Hive is a viable substitute for the existing warehouse infrastructure, the limitations of this tool, and more.
SOFTWARE DOWNLOAD:
SolarWinds® SAN Monitor for EMC® is a free desktop tool that gives you the visibility into your physical storage to make sure it's in good health and lets you quickly and easily monitor EMC CLARiiON® arrays with at-a-glance insight into storage.
SOFTWARE DOWNLOAD:
To ensure optimal performance for your SQL Server, you need 24/7 monitoring to identify and diagnose issues quickly and effectively. Access a complimentary 14-day trial to SQL Diagnostic Manager.
WEBCAST:
The volume of data in Oracle E-Business Suite applications is growing at a staggering rate. Keeping enterprise data in the production database isn’t sustainable yet deleting it isn’t an option as the data needs to remain accessible. View this webinar as it examines the best practices in archiving to help better manage data efficiently.
SOFTWARE DEMO:
Access IBM Rational Build Forge demos to see how it can be used to create a software assembly line to automate and accelerate software delivery. Learn how Rational Build Forge can help development teams automate repetitive tasks, uncover development bottlenecks, determine trends for specific projects and manage compliance mandates.
WEBCAST:
In-memory database technology is emerging as a key means of boosting performance in mainstream IT applications. Carl Olofson from IDC discusses how an in-memory database strategy can provide better high speed, high volume data management for your applications. ASE's new In-memory Databases Option is also described. Watch this webcast to learn more.
WEBCAST:
In this webcast learn about the emerging technologies driving the transition to App Delivery 2.0. Uncover how network virtualization can be applied to better optimize application delivery, provide increased flexibility and create an efficient network infrastructure with a mix of hardware and software solutions.
TRIAL SOFTWARE:
Download a free trial version of IBM® Rational® Team Concert Standard Edition, a member of the Rational Team Concert family of products built on the Jazz Technology Platform. Jazz is a scalable, extensible team collaboration platform for seamlessly integrating tasks across the software lifecycle.
