EBOOK:
You’ve heard the buzz about Web 2.0 and social CRM, but where to start? In this eBook, find out more about Web 2.0 and social media in the context of CRM. Learn more about using Web 2.0 to build customer loyalty and get expert insight into the role that social CRM may play in the future.
WHITE PAPER:
The consumer Web has shown us the power of the internet as a social, collaborative platform, particularly when compared to existing rigid corporate environments. Wikis, blogs, Really Simple Syndication (RSS) feeds, social networks, tagging, and mashups are flexible, user-driven tools that have the potential to bring many benefits to the enterprise.
WHITE PAPER:
This White Paper is a practical guide to how to properly deal with Enterprise 2.0 applications (and what they are to begin with), from getting visibility to how to create and enforce policies that allow for safe enablement.
WHITE PAPER:
We are now exiting a historical moment of under managed and only occasionally acted-upon information to an environment requiring much more active, much more intense, much more aggressive information management. You as an executive will be held much more accountable for your data management behaviors. Read this white paper to learn more.
EGUIDE:
In this infographic, we shine a light on our 2019 IT Priorities survey results. Discover what IT departments are investing in and how much budgets are increasing by. Taken from a study of 151 respondents from across Middle East.
EGUIDE:
Adopting a microservices approach to application development is increasingly considered an essential part of any bid to modernise the legacy IT setup an organisation relies on.
EBOOK:
In this week's Computer Weekly, Microsoft CEO Satya Nadella explains why he has made empathy a key part of technology innovation. We examine the latest news in the ongoing debate over the tax status of IT contractors in the public sector. And we ask if an emphasis on creativity will help attract more young people to work in IT. Read the issue now.
EZINE:
In this week's Computer Weekly, we visit a Tokyo project where artificial intelligence is helping to improve road safety by detecting potential subsidence. As bug bounty programmes become popular, we look at what's involved and the pitfalls to beware. And we discuss digital development in healthcare with NHS England. Read the issue now.
EZINE:
In this week's Computer Weekly, a tech expert is set to earn millions after successfully blowing the whistle on vulnerabilities in Cisco's video surveillance software. Our latest buyer's guide examines the issues around big data architecture. And we look at how the end of Windows 7 could spark a new era for desktop productivity. Read the issue now.
EZINE:
In this week's Computer Weekly, 15 years since we first revealed the plight of subpostmasters, and four years since their High Court victory, the UK public and government are getting behind the victims, thanks to a TV dramatisation of the scandal. We look at plans to quash convictions and analyse Fujitsu’s role in the scandal. Read the issue now.