EZINE:
In this week's Computer Weekly, we find out about the emerging consumer services using 3D printing and ask if the technology is about to go mainstream. Our latest buyer's guide looks at the importance of sustainable datacentres. And we analyse the risks of increasing contactless card spending limits and whether tech could help. Read the issue now.
EGUIDE:
Machine learning (ML) enables businesses to perform tasks on a scale previously thought impossible. As a result, many organizations are finding ways to harness ML to not just drive efficiencies but to fuel new business opportunities. Here are 10 applications of ML that are being used to solve problems & deliver tangible business benefits:
EGUIDE:
Gartner analysts predict that mobile apps and Web 2.0 will be a deciding factor in 50% of your sales by 2015. In order to keep pace, your e-commerce processes need to evolve to include CRM technologies. Read on to learn what 6 factors are essential for an effective e-commerce/CRM merger.
EZINE:
In this week's Computer Weekly, we examine the IT challenges facing retailers in a world of multi-channel shopping; our latest Buyer's Guide looks at upgrading from Windows XP to Windows 7 as XP approaches the time Microsoft ceases support; and we kick-off this year's search for the most influential people in UK IT. Download the new issue now.
WHITE PAPER:
Read this exclusive white paper now to find out the differences between omni-channel and multi-channel technologies, as well as which more is more highly recommended.
PODCAST:
Tune in to this exclusive podcast with Martin Gill from Forrester Research to get a four-step guide to developing an agile commerce strategy that will enable your company to swiftly adapt to changing customer demands and new technology.
EZINE:
In this week's Computer Weekly, we find out how a temporary IT set-up based in a portacabin is supporting the UK's largest critical infrastructure project. Our latest buyer's guide looks at converged infrastructure products. And we analyse research showing data protection topping the list of UK security priorities. Read the issue now.
WHITE PAPER:
This brief infographic takes a by-the-numbers look at omnichannel shopping trends, customer expectations, and the key opportunities that are emerging for retailers.
EBOOK:
The pandemic caused many businesses to reassess their approach to customer experience. Customers were changing their behaviour, their channels, their brands and suppliers and organisations had to adapt. Download this exclusive e-guide and read more about the transformative impact of the pandemic on customer service and experience.
WHITE PAPER:
This white paper reveals the results of a survey of over 500 e-commerce and e-business professionals, and provides key insights and best practices for improving customer experiences across all channels.
