WHITE PAPER:
This white paper addresses high labor costs that are inevitable with contact centers and how a telecommuting or home agent program can greatly reduce your labor cost while increasing productivity of your contact center.
EZINE:
As a channel partner, it's time to embrace change as the only constant variable. The need for evolution is constant and this ezine is your glimpse into the future of channel partnership. You will also learn about the widening gap in the race for digitisation and whether tech skills are better learned in a classroom or in the field.
WHITE PAPER:
To enable effective mobile communication, organizations are increasingly spending to ensure productivity and availability. Discover cost-effective applications that improve communications, connect workers, enable collaboration and streamline processes.
WHITE PAPER:
Mobile apps and tablets are transforming enterprises across the globe right now. How can you be sure you're staying ahead of the curve while increasing productivity and enhancing customer satisfaction? Get the The Enterprise Mobility Guide 2011.
WEBCAST:
Learn how a large enterprise utilized a new solution to employ a scalable, efficient laptop deployment and management solution within their mobile vehicles. View this webcast now.
PRESENTATION TRANSCRIPT:
This presentation transcript shares with you some of the best ways you can deal with the security challenges associated with your mobile workforce - including data loss and system unavailability.
sponsored by MessageLabs Symantec Hosted Solutions
WHITE PAPER:
Todays wireless work environment poses new challenges for IT departments who must monitor and secure the online interactions of highly distributed and roaming workers. Companies are calling on security experts who can help organizations more effectively manage and protect their distributed workforce via the cloud.
WHITE PAPER:
With Microsoft Unified Communications businesses can simplify management and maximize budget and resources. You can consolidate costly third-party solutions and avoid capital investments.
WHITE PAPER:
This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
EZINE:
In this week's Computer Weekly, as the UK goes to the polls, we take an in-depth look at the political parties' manifestos for technology, and examine what the IT sector wants from the next government. Our latest buyer's guide covers collaboration software. And we analyse an emerging standard for endpoint security. Read the issue now.
