Online Customer Support Software Reports

SQL Server Insider E-Zine - Volume 1: Is Self-service BI the Answer?
sponsored by Dell, Inc. and Intel®
EZINE: Business intelligence is a hot topic in 2010, especially with the upcoming release of Microsoft's SQL Server 2008 R2 being dubbed as the "BI release." In this e-zine, one SQL Server expert breaks down exactly what goes into self-service BI, where it works and where it falls short.
Posted: 16 Feb 2010 | Published: 16 Feb 2010

Dell, Inc. and Intel®

Realizing the True Value of Online Self-Service and E-Billing
sponsored by Oracle Corporation
PRODUCT LITERATURE: Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
Posted: 16 Jan 2007 | Published: 01 Aug 2005

Oracle Corporation

 Password Self Help – Password Reset for IBM i
sponsored by Safestone Technologies
WHITE PAPER: Check out this white paper to learn about a self help password application that can give you a high ROI and free up time to work on more business critical issues.
Posted: 07 Jun 2011 | Published: 07 Jun 2011

Safestone Technologies

Presentation Transcript: Top Five Considerations for Enabling Self-Service Business Analytics
sponsored by Dell Software
TRANSCRIPT: Business intelligence (BI) and analytics capabilities are in high demand, but IT departments just can't handle the load. Smart organizations are turning to self-service BI and analytics, but before implementing a self-service initiative, what should you know? Consult this presentation transcript to find out.
Posted: 19 Jul 2013 | Published: 19 Jul 2013

Dell Software

IBM Cognos 8 Business Intelligence MidMarket Reporting Packages
sponsored by IBM Cognos
WHITE PAPER: IBM Cognos 8 BI is the only solution that provides complete BI functionality in one product, on a single, proven architecture, it also delivers seamless reporting, analysis, scorecarding, dashboards, and event management.
Posted: 29 Oct 2008 | Published: 29 Oct 2008

IBM Cognos

Top 5 Considerations for Enabling Self-Service Business Analytics
sponsored by Dell Software
WHITE PAPER: This paper lists and explains the top 5 considerations for enabling self-service business analytics. Discover the type of software and amount of discipline necessary to make it happen.
Posted: 26 Feb 2014 | Published: 26 Feb 2014

Dell Software

Improving Identity and Access Management in an SAP Environment
sponsored by Dell Software
WHITE PAPER: In this new Quest white paper, see why splitting identity management work is not only frustrating, pointless and inefficient, but it’s also completely unnecessary. Learn how to easily manage your Active Directory and SAP environments, how to eliminate redundant work, and how automation makes security stronger and auditing simple.
Posted: 06 May 2010 | Published: 06 May 2010

Dell Software

Secrets of Successful Self Service BI
sponsored by TechTarget Business Analytics
WHITE PAPER: In today's fast-paced atmosphere, consumers want their information to be available instantly. View this white paper to learn more about how you can give business users easy-to-use BI tools and let them complete their own data anaylsis and reports. Find out how you can provide BI teams the use of self-service applications by reading this resource.
Posted: 05 Feb 2013 | Published: 05 Feb 2013

TechTarget Business Analytics

Advances in Data Warehouse Performance
sponsored by IBM
WHITE PAPER: Learn how DB2 can help you meet the demands of business intelligence by reducing query response time from hours to seconds, supporting real time data warehousing, and optimizing your storage while lowering operating costs.
Posted: 28 Nov 2007 | Published: 01 May 2007

IBM

Red Hat JBoss Portal Platform: Our Value Proposition
sponsored by Red Hat
WHITE PAPER: Web portals give organizations the opportunity to deliver a tailored web experience to a range of end users. View this white paper to learn how portals are utilized to share information and provide online self-service. it explains the value of sites based on portals.
Posted: 07 Jun 2013 | Published: 07 Jun 2013

Red Hat