Network Management Strategies for the CIO
IT Service Management Research
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Maximize Uptime of Mission Critical IT Environments
Sponsored by: Oracle CorporationAccess this resource today to discover how Oracle Advanced Monitoring and Resolution enables you to deliver quality IT services and high system performance that your business demands with the least risk of downtime. Discover how you can reduce risks and make IT operations costs predictable.
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Optimize your data center: Improve and maximize efficiency, save money
Sponsored by: Hewlett-Packard CompanyExplore the latest techniques for rejuvenating your aging, outdated data center to reduce operational costs – saving you valuable IT time and capital. Review the steps for modernizing your IT landscape from infrastructure and applications to management and monitoring.
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Selecting the Correct SaaS-based IT Service Management Solution: Customers Share Experiences and Insights
Sponsored by: Hewlett-Packard CompanyThis helpful resources examines the key factors you should consider when choosing a Software-as-a-Service (SaaS)-based IT Service Management (ITSM) technology, and provides examples of real experiences and lessons from users who have already implemented such a strategy.
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Be a multi-sourced IT services broker
Sponsored by: Hewlett-Packard CompanyThis white paper explores how CIOs can take advantage of a cloud-enabled, multi-vendor approach to IT service delivery, and offers guidance on how to buy and integrate these IT services to gain the most value for your business.
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10 Tech Skills Heading the Way of the Dinosaur - 2013 Edition
Sponsored by: Global KnowledgeThere are many articles devoted to what is hot in the IT industry, so we won't rehash them here. Instead, we will focus on skills that are going away. If these skills are all you have, soon you may be in an unemployment line. If these skills are the most recent ones you have, NOW is the time to update your skill set and prepare for the future.
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Insight Public Sector And Education
Sponsored by: Insight Public Sector and SymantecRead this exclusive resource to uncover a leading IT service provider that can help your educational institution meet the changing demands of your unique IT environment.
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VNTT creates climate of business innovation with IBM cloud solution
Sponsored by: IBMFollow one organization as they launch their cloud service platform built on the latest IBM system software and blade servers for cost-effective, efficient delivery of cloud services.
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Accelerating business service delivery through platform automation
Sponsored by: Hewlett-Packard CompanyIf you're looking to improve your delivery of business services or your business-critical applications, you know that automation can help you achieve this goal. This informative white paper details how you can automate all necessary technologies to improve business services using a Database and Middleware Automation (DMA) software.
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Dimensional Research: IT Process Automation in Real Life: HP Customers Share Experiences
Sponsored by: Hewlett-Packard CompanyThis report uses interviews from 14 customers using HP Operations Management software to examine the question of how far automation takes an organization in real implementations. Read on to discover the various benefits these users reported, including an in-depth look at the three most common experiences.
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Dimensional Research: Selecting the Correct SaaS-based IT Service
Sponsored by: Hewlett-Packard CompanyMany IT teams have turned to Software-as-a-Service (SaaS) providers for IT service management (ITSM) because of the well-known benefits, but businesses do not always see the desired results. This report highlights the key factors of determining if and to what extent a SaaS-based ITSM strategy can deliver the desired benefits for your organization.
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SmartCloud Control Desk: IBM Consolidates and Advances Its IT Service Management Offerings
Sponsored by: IBMThis EMA analyst report explores the latest service management tools and technologies and examines the influence of the cloud, convergence and consumerization on the ITSM market.
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Building a Business Case for Service Management & Automation
Sponsored by: ServiceNowWatch this informative resource to discover the importance of service management and automation for IT department efficiency.
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Using Too Many Tools Hinders IT Operations
Sponsored by: Zenoss, Inc.Watch this webcast to discover the key challenges that utilizing too many monitoring and instrumentation tools presents for IT operations, and solutions to conquer these complexities.
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Be a multi-sourced IT services broker
Sponsored by: Hewlett-Packard CompanyThe short-term gains of ad hoc cloud adoption can quickly lead to long-term service integration and management pains without a well-developed cloud deployment plan. Review this essential resource to help guide you when designing your cloud service strategy.
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Hitting Your Targets with Service Catalog
Sponsored by: ServiceNowAccess this webcast to learn how you can deploy an IT service catalog to communicate negotiated service offerings and service level agreements to users easily and efficiently.
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Fall in Love with Configuration Management
Sponsored by: ServiceNowCheck out this informative webcast to take an in-depth look at configuration management, and discover how you can take advantage of its benefits in your architecture.
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SMB Case Study: Private Cloud Infrastructure Fosters Agility, Drives Business
Sponsored by: VMware, Inc.Hear from CIO of Seven Corners Inc., George Reed, as he shares his cloud success story. Follow this organization as they implement their cloud initiatives to gain real-world advice for effectively deploying the cloud.
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Seven Steps to Next-Gen Managed IT Services Success
Sponsored by: N-able TechnologiesReview the seven steps for developing innovative, next-gen managed IT services. Learn how to rethink and redesign your business model to leverage emerging technologies, enhance service offerings and grow your managed service business.
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Trends in Managed Services Operations
Sponsored by: N-able TechnologiesExplore this MSP research report to gain a better understanding of the key trends in the managed service industry, the core business challenges for MSPs and the latest software tools that can help you enhance service offerings and customer satisfaction.
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A guide on how to select an ITSM Software Solution in 2013
Sponsored by: Flycast PartnersThis white paper is an essential resource for companies that are evaluating or investing in service desk software.
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Transformation of IT Operations: Realizing IT as a Service through Comprehensive Cloud Services
Sponsored by: Tier 3Forward-thinking IT departments are working together with cloud providers to integrate PaaS and IaaS models for a next-gen IT as a Service strategy. Realize the advantages of this unified cloud approach and learn about an advanced platform for deploying ITaaS environments.
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HP Application Services - Service Area Overview - Connect and grow to create seamless, secure, and context-aware experiences
Sponsored by: Hewlett-Packard CompanyAccess this whitepaper to learn how third-party IT services can drastically ease the pain of modernizing your IT portfolio.
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Transcript: The Changing Role of the CIO
Sponsored by: Hewlett-Packard CompanyThis presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
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IBM z/OS Mainframe Security and Audit Management Using the IBM Security zSecure Suite
Sponsored by: IBMDiscover how the IBM Security zSecure suite contains the components you need to manage your mainframe, monitor for threats, audit usage and configurations, and enforce policies to ensure compliance.
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ITSM classroom: How to run IT as a business
Sponsored by: SearchCIO.comIn this classroom, ITSM experts delve into topics that are top of mind for CIOs including how to run IT services as a business, apply lean principles to ITSM and shape the ITSM strategy around a product-centric view.
