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Podcast: Global business Xchanging shares results of proactive IT operations implementation - Vendor Podcast
sponsored by BMC Software, Inc.
 | Podcast: | Posted: 19 Mar 2010
| | Premiered: | 19 Mar 2010 | | | Speakers: |
Amanda Flynn, Enterprise Architect, Xchanging
Charlie Geisler, BMC Software, Senior Manager, Proactive Operations
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Summary: |
This podcast explores how IT pros can better align their departments with the scope of the business. Learn how business service management can enhance customer service, improve service availability, and optimise performance of critical systems.
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Automating Discovery of Applications, Dependencies, and Configurations: Why What You Don't Know Can Hurt You
sponsored by ASG Software Solutions
 | Webcast: | Posted: 10 Mar 2010
| | Premiered: | Available On Demand | |
Summary: |
Join EMA Research Director Julie Craig and ASG Sr. Director of Solutions Management Ian Rowlands for this informative one-hour Webinar to learn about DDM and how it enables IT to build on existing technology investments.
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Global business Xchanging shares results of proactive IT operations implementation - Vendor Webcast
sponsored by BMC Software, Inc.
| Webcast: | Posted: 09 Mar 2010
| | Premieres: | 23 Mar 2010, 09:00 EDT (13:00 GMT) | | | Speakers: |
Amanda Flynn, Enterprise Architect, Xchanging
Charlie Geisler, BMC Software, Senior Manager, Proactive Operations
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Summary: |
This webcast explores how IT pros can better align their departments with the scope of the business. Learn how business service management can enhance customer service, improve service availability, and optimise performance of critical systems.
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Defend IT, Delight Users and Launch BSM with Network and User Service Alignment - Vendor Webcast
sponsored by ASG Software Solutions
| Webcast: | Posted: 09 Mar 2010
| | Premieres: | 25 Mar 2010, 11:00 EDT (15:00 GMT) | | | Speakers: |
Jim Frey, EMA Research Director, Network Management
Steve Leverett, Senior Product Manager, ASG Software Solutions
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Summary: |
Find out how implementing user service alignment in your organization allows IT to become a revenue driver, lowers resource costs, maximizes infrastructure utilization, and achieves true BSM.
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ASG-Discovery and Dependency Mapping (ASG-DDM)
sponsored by ASG Software Solutions
 | White Paper: | Posted: 23 Feb 2010
| | Published: | 23 Feb 2010 | |
Summary: |
This paper explains ASG's unique, automated solution for discovery and dependency mapping for change and configuration management.
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IT 2010 vs. IT 2020: Will Business Reality Drive--or Derail--a New Performance Management Paradigm?
sponsored by ASG Software Solutions
| White Paper: | Posted: 23 Feb 2010
| | Published: | 22 Feb 2010 | |
Summary: |
This white paper presents IT2020, a new performance management paradigm for helping reach long-term business goals while also addressing immediate performance needs.
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Secrets to BSM Success: End-to-End Visibility and Customer Focus
sponsored by ASG Software Solutions
| White Paper: | Posted: 22 Feb 2010
| | Published: | 22 Feb 2010 | |
Summary: |
This white paper examines BSM essentials that are often overlooked but nevertheless must be present for IT to deliver business value.
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Driving Best Practices with BSM
sponsored by ASG Software Solutions
| White Paper: | Posted: 22 Feb 2010
| | Published: | 22 Feb 2010 | |
Summary: |
Read this paper to learn how BSM solutions contribute to ITIL compliance by helping organizations manage their underlying technology and by ensuring that their IT infrastructures enhance business performance.
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IT2020: The New Performance Management Paradigm
sponsored by ASG Software Solutions
| White Paper: | Posted: 22 Feb 2010
| | Published: | 22 Feb 2010 | |
Summary: |
Read this paper to learn more about the tight connection between business and technology and the ongoing trend of rising IT costs. As a result of these increases, businesses are demanding that IT be more than a static resource.
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The Return on Investment Provided by ASG's BSP
sponsored by ASG Software Solutions
| White Paper: | Posted: 22 Feb 2010
| | Published: | 22 Feb 2010 | |
Summary: |
Read this paper to learn how IT personnel costs have risen faster than hardware and software investments. IT services have not improved process-wise and still require as much manpower, if not more, to operate now as they did in the past.
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Managing Business Service Performance in Complex Distributed Environments
sponsored by ASG Software Solutions
| White Paper: | Posted: 22 Feb 2010
| | Published: | 22 May 2008 | |
Summary: |
Read this paper to learn how to build performance management solutions around BSM, which helps IT maintain agility and deliver high levels of business service performance.
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Succeeding with Proactive IT with ASG's metaCMDB
sponsored by ASG Software Solutions
| White Paper: | Posted: 22 Feb 2010
| | Published: | 22 Feb 2010 | |
Summary: |
This paper outlines the maturity steps involved in the progression towards proactive Business Service Management (BSM) and explains how ASG's metaCMDB helps secure its seamless adoption.
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The Future of IT in a Flat World: CMDBs, Automation, and the IT Value Chain
sponsored by ASG Software Solutions
| White Paper: | Posted: 22 Feb 2010
| | Published: | 22 Feb 2010 | |
Summary: |
Read this paper to learn how limited visibility has tethered CIOs' success in both IT and business. However, using federated CMDB technology, CIOs can view the complete IT infrastructure and the entire lifecycle of a business service.
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The Evolution of IT Operations
sponsored by ASG Software Solutions
| White Paper: | Posted: 22 Feb 2010
| | Published: | 22 Feb 2010 | |
Summary: |
Read this paper to learn how organizations have improved service delivery, and at the same time they have also turned their focus to presenting business value more positively.
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How ASG's MetaCMDB Strategy Enables More Effective BSM
sponsored by ASG Software Solutions
| White Paper: | Posted: 22 Feb 2010
| | Published: | 22 Feb 2010 | |
Summary: |
This white paper looks at two of the most fundamental and conflicted concepts surrounding these requirements: BSM and the CMDB system, focusing on CMDB requirements as they support a BSM strategy, and highlighting ASG's offerings in that context.
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SEE: Related Topics