WHITE PAPER: Video surveillance helps keep an eye on things. But what is its return on investment (ROI) at your business? The technology that you use determines the value you can get. In comparison to cloud-circuit television (CCTV), the increasingly popular digital IP video surveillance offers more ROI. Continue reading this paper to find out why.

Posted: 21 Jan 2011 | Published: 21 Jan 2011

WHITE PAPER: VoIP with UC can transform a business across four dimensions: lower costs, higher productivity, better customer service, and higher revenues. It can make a small business appear big, and help it outperform larger competitors. There are several ways to implement VoIP. Read this paper to determine which way is best for your business.

Posted: 20 Jan 2011 | Published: 20 Jan 2011

WHITE PAPER: IT and telecom staff in small businesses (up to 250 employees) meet up at what Google Analytics reports is one of the most popular support sites of its size—the Cisco Small Business Support Community. Whenever you need technical support, or want to learn more about your technology, connect with the community and get support. Read on to learn more.

Posted: 20 Jan 2011 | Published: 20 Jan 2011

WHITE PAPER: Businesses that use voice over IP (VoIP) service and IP phones gain many advantages. No wonder desktop IP phones are used by more than a third of small and medium-sized businesses surveyed in Europe and North America. Continue reading to learn more and discover how to make the best investment through seven key questions.

Posted: 20 Jan 2011 | Published: 20 Jan 2011

WHITE PAPER: When your business wants to gain the advantages of voice over IP (VoIP) and unified communications (UC) technology, where will you find the expertise to do it? How do you choose a partner that’s right for you? Continue reading to gain advice from four small businesses.

Posted: 20 Jan 2011 | Published: 20 Jan 2011

WHITE PAPER: When will your business begin using next-generation wireless technology? Wireless-N (802.11n technology) is already in users' newer devices—laptops, desktops, IP phones, and smartphones. Continue reading to learn more about Wireless-N, it's business advantages and best practices.

Posted: 20 Jan 2011 | Published: 20 Jan 2011

WHITE PAPER: How can you raise revenues without raising prices? You can gain new customers. Or you can make new sales from your existing customers. There’s a network technology that helps you do both: voice over Internet Protocol (VoIP). Read this paper to learn six ways to raise revenues with voice over Internet Protocol (VoIP).

Posted: 20 Jan 2011 | Published: 20 Jan 2011

WHITE PAPER: The truth about effective call prospecting is that it’s a numbers game: the more calls you make, the better your chance of attaining customers. Just one customer could be enough to make your sales numbers. Continue reading this paper to learn nine tips for effective calling.

Posted: 20 Jan 2011 | Published: 20 Jan 2011

EBOOK: In this e-book, readers will learn how to uncover the value in Solution Manager, and use the tool not only to benefit IT operations, but help advance business goals as well.

Posted: 17 Dec 2010 | Published: 17 Dec 2010

WHITE PAPER: This white paper details how you can future proof your network and be well position to take advantage of the increased functionality provided by new and ever evolving applications and computing models, including SaaS and virtualization.

Posted: 01 Dec 2010 | Published: 01 Jul 2009

WHITE PAPER: Businesses increasingly use IT automation tools to meet the challenge of managing their data centers. This document describes two types of IT automation software: enterprise job scheduling and run book automation (RBA). It explains how each solution helps to improve efficiency and reduce risks and when to use each solution and when to combine them.

Posted: 22 Nov 2010 | Published: 19 Nov 2010

WHITE PAPER: Cisco Services presents a series of four white papers to provide a framework for discovering compelling business cases and identifying the necessary services needed to deliver the desired experience. The second white paper in the series covers critical knowledge areas in the successful planning and design of a medianet or media-optimized network.

Posted: 02 Nov 2010 | Published: 02 Nov 2010

WEBCAST: Join us from 10 a.m. - 11:15 a.m. PT (1 p.m. - 2:15 p.m. ET) on October 5 for a live online event and the Cisco 3D Borderless Challenge.

Posted: 04 Oct 2010 | Premiered: Oct 5, 2010, 01:00 EDT (05:00 GMT)

VIDEO: Paul Gillin, author of three social media marketing books, reveals how CIOs are becoming the designated guardians of intellectual property. As the use of social media tools grows, Gillen recommends how a CIO can stay in front of the widespread access and create enhanced customer experiences.

Posted: 16 Aug 2010 | Premiered: 16 Aug 2010

ANALYST REPORT: This report examines the drivers of network change, defines a systems approach to networking and then details the strategy used by Cisco, the market leader in enterprise networking, to deliver on this vision.

Posted: 27 May 2010 | Published: 01 Nov 2009

WHITE PAPER: To succeed in tough economic times, a business must be able to make strategic plans for growth while running a lean operation. The following paper presents seven primary areas where businesses can maximize IT opportunities and describes how Cisco can help build a sustainable network infrastructure to help you realize your strategic vision.

Posted: 26 May 2010 | Published: 01 May 2009

WHITE PAPER: This document describes the Green Operations and Characteristics of the Cisco® Catalyst® Series Switches. These Cisco Catalyst switch families offer the latest technologies to enable organizations to meet the green requirements of today while providing flexible architectures to address the necessities of tomorrow.

Posted: 26 May 2010 | Published: 01 Mar 2009

PRESENTATION TRANSCRIPT: This presentation transcript discusses the most common BI and ETL process management pain points experienced by BI operations staff as well as strategies for addressing them. Learn how to face process issues, design processes that are efficient and resistant to common problems, and learn real-life examples of successful implementations.

Posted: 20 May 2010 | Published: 13 May 2010

PRESENTATION TRANSCRIPT: Experts from Cisco will discuss and demonstrate how organizations are meeting and exceeding their objectives of increase efficiencies, improve performance, minimize risk, and reducing the TCO of SAP through operational performance automation of SAP using a combination of SAP Solution Manager and Tidal Intelligent Automation for SAP.

Posted: 20 May 2010 | Published: 11 May 2010

PRODUCT OVERVIEW: Learn how this offer can help your organization to: Reduce monthly operational and management expenses, improve your customers' experiences and staff productivity, and add new voice services that enhance your business. View this now to learn more about Cisco Unified Communications.

Posted: 04 May 2010 | Published: 04 May 2010

EBOOK: Once your hypervisor is installed, what's next? You need to implement virtualization that's actually going to benefit your organization. Read in Chapter Two about how to get the most out of your hardware investment.

Posted: 14 Apr 2010 | Published: 12 Apr 2010

WEBCAST: Cisco Borderless Networks includes video, trusted security, and mobility solutions that integrate wired and wireless technologies. Learn about the latest enhancements to Cisco Borderless Networks, including Catalyst access switches, the TrustSec network security solution, and 3900 Series ISR G2 routers.

Posted: 24 Mar 2010 | Premiered: Mar 23, 2010

WHITE PAPER: Borderless Networks, a Cisco® next-generation architecture for agile delivery of services and applications, delivers a new workspace experience, connecting anyone, anywhere, using any device, to any resource: securely, reliably, and seamlessly. Read this paper to learn more about the Cisco Borderless Networks architecture.

Posted: 23 Mar 2010 | Published: 23 Mar 2010

WEBCAST: Go "under the hood" of the revolutionary Cisco integrated services router. See the technological advances that will enable you to create a truly borderless network, while giving you the convenient, powerful network management features you crave in today's resource-challenged IT environment.

Posted: 22 Mar 2010 | Premiered: Mar 18, 2010

ASSESSMENT TOOL: The Cisco Nexus 5000 Unified Fabric Calculator helps you compare the costs of unified fabric implementation vs. unconsolidated input/output (I/O) technology.

Posted: 18 Mar 2010 | Published: 17 Mar 2010