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Reports on Customer Satisfaction published by Pivotal CRM, a CDC Software solution

Related Topics
 MORE GENERAL: Customer Service
 MORE SPECIFIC: Churn |  Customer Loyalty |  Customer Retention
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The Technology of Innovation: Using CRM to Enable Customer-Centric Innovation
sponsored by Pivotal CRM, a CDC Software solution
White Paper: | Posted: 19 Oct 2009
Published:19 Oct 2009
Summary: This white paper highlights the important role technology can play in the innovation process and looks at how a customer-focused approach to innovation can be supported by flexible customer relationship management tools. It explains how businesses can use CRM to foster and implement customer-centric innovation, enhancing the customer experience.
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Pivotal CRM: Built For Sales
sponsored by Pivotal CRM, a CDC Software solution
Product Demo: | Posted: 23 Jul 2009
Published:23 Jul 2009
Summary: In this multimedia demo, learn how Pivotal CRM's flexible, innovative features and design give sales users an edge and make them feel the system was built just for them.
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The Top 3 Reasons CRM Initiatives (Still) Fail - And How To Avoid Them
sponsored by Pivotal CRM, a CDC Software solution
White Paper: | Posted: 10 Jun 2009
Published:09 Jun 2009
Summary: This white paper looks at the top three reasons that CRM initiatives fail to achieve their goals and provides clear, practical recommendations for ensuring that your CRM initiative avoids these pitfalls and delivers desired returns.
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How to Ensure That Your Employees Will Want to Use CRM
sponsored by Pivotal CRM, a CDC Software solution
White Paper: | Posted: 20 Feb 2009
Published:20 Feb 2009
Summary: This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.
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