After a five-year period of expansion during which MMM Group acquired eight companies and grew organically, the organization recognized the need to consolidate most of its Greater Toronto Area (GTA) operations. Having its staff spread among six local offices in the GTA created a number of logistic, operational and collaboration challenges. First, each location had its own legacy IT system – in some cases, just a server in a closet – making it difficult to share, secure and back up data. Duplicate IT infrastructures and facilities also meant higher costs and staffing requirements. Perhaps most important, however, was the physical distance between offices that inhibited teamwork. MMM wanted to have everyone in the local area physically under one roof to encourage collaboration and spark creativity through day-to-day interactions. Beyond that, the company saw the need to connect other staff members, who are based in satellite offices across Canada, through a new, consolidated IT system.
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