EBOOK:
In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
EZINE:
The June edition of SearchNetworking.com’s Network Evolution E-Zine outlines the three basic steps enterprises should follow when preparing for video. Uncover how to integrate these steps into your network plans and learn how to say goodbye to your troubles with video.
WHITE PAPER:
This white paper discusses how fax servers and new FoIP investments fit into an organization’s overall document delivery strategy. Continue reading to learn why you should implement FoIP in your organization today.
CASE STUDY:
Discover how one organization improved reliability, increased employee productivity, and lowered TCO by implementing a new unified communications and VoIP solution to increase communications.
PRESENTATION TRANSCRIPT:
Read this paper to learn the basics of unified communications deployment, unified messaging and office communications server deployment, and the features offered by these technologies.
WEBCAST:
Learn the benefits SIP can bring to your organization – helping you provide a heterogeneous UC environment to your users, increase enterprise mobility, ensure the delivery of communications applications, and more!
PRESENTATION TRANSCRIPT:
In this document Jeff Kays, Vice President of Business Development at AltiGen Communications, discusses upgrading your Microsoft Exchange 2007 Server to a Complete and Comprehensive Communications Solution.
EGUIDE:
What features do you need in a collaboration tool? The right tool could mean the difference between business success and business stagnation – especially as changes like remote work and digitization continue to transform the workplace as we know it.
CASE STUDY:
Maintaning an Exchange backup was certainly a challenge for Apptix, to overcome this challenge they used Replay, as a result of which they were able to eliminate about five hours of restore processes.
