Management Services Reports

E-Guide: Managed Services FAQ
sponsored by Pillar Data Systems
EGUIDE: In this FAQ guide Erick Simpson, managed services expert, vice president and CIO of Intelligent Enterprise and MSP University, examines what should be included in a managed services agreement, popular pricing models for managed services providers, how to market managed services, and more.
Posted: 07 Mar 2011 | Published: 07 Mar 2011

Pillar Data Systems

Success: Turning Your MSP Strategy On Its Head
sponsored by Intronis
WHITE PAPER: This white paper analyzes overcoming entrenched legacy obstacles and attitudes with a paradigm shift on the part of channel partners. Find out how you can cultivate successful and profitable MSP relationships.
Posted: 22 Jul 2013 | Published: 30 Apr 2013

Intronis

The Best Way to Deliver IT Support to Businesses as an MSP
sponsored by GFI Software
WHITE PAPER: This paper examines the best ways to deliver IT support to businesses as a managed services provider.
Posted: 22 Dec 2010 | Published: 22 Dec 2010

GFI Software

Communications service providers can ease data storage management
sponsored by IBM
WHITE PAPER: This resource examines the challenges of growing data volumes, and introduces a storage management, backup, and recovery tool that can ease the data management burden for communications service providers.
Posted: 30 Oct 2013 | Published: 30 Jun 2012

IBM

A Business Guide to MPLS IP VPN Migration: Five Critical Factors
sponsored by XO Communications
WHITE PAPER: Uncover five critical factors for a successful migration to an MPLS IP VPN service in this whitepaper. Learn the evolving needs of today’s enterprise networks and uncover how an MPLS-based IP VPN can help you fulfill these wants and needs.
Posted: 25 May 2012 | Published: 30 Apr 2012

XO Communications

MSPs Move to the Cloud and Value-Based Pricing
sponsored by Kaseya
EGUIDE: The annual growth rates for managed services have accelerated over the past year and many MSPs are moving toward value-based pricing according to Kaseya research. Read on to find out why.
Posted: 29 Mar 2015 | Published: 29 Mar 2015

Kaseya

CSC partners with VCE to jump-start cloud business with Vblock™ Infrastructure Systems
sponsored by EMC Converged Platforms.
CASE STUDY: This case study explores the solution one of your peers implemented to meet the growing needs of their client base, ensure availability, performance, and security, and increase their competitive advantage in the cloud services market.
Posted: 30 Jul 2012 | Published: 30 Dec 2011

EMC Converged Platforms.

Improve Your Business through Best Practice IT Management
sponsored by Kaseya
WHITE PAPER: This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face.
Posted: 08 Oct 2007 | Published: 01 Sep 2007

Kaseya

Security in Cloud Computing
sponsored by CSC
EGUIDE: This expert E-Guide explores the hesitations preventing many from moving to the cloud and offers considerations to keep in mind when using external CSPs for your security needs.
Posted: 25 Jan 2013 | Published: 25 Jan 2013

CSC

E-Guide: Managed Services - What you need to know
sponsored by Dell Software
EGUIDE: Today's companies need 24-hour operations, fast access to sales and production information, and flexibility to adapt to business changes. This e-guide uncovers why networking pros are moving towards managed service models to overcome these hurdles, while discussing your available options.
Posted: 10 May 2011 | Published: 09 May 2011

Dell Software