WHITE PAPER:
Read this white paper to learn how to shed excess code and redundant customizations for faster and more efficient Oracle E-Business Suite upgrades.
VIDEO:
Oracle E-Business Suite users can now control the transfer and processing of data from within the familiar EBS forms interface. In this short video you will experience how a standardized process allows EBS users to become self-sufficient in the transfer of data to and from EBS and other systems, internally and externally to your IT environment.
ASSESSMENT TOOL:
This Return on Investment FAX calculator helps you determine the what sending faxes manually costs your organization annually, demonstrating how an automated FAX solution from STR Software can save your company money.
DATA SHEET:
AventX Connector for SAP ERP works in conjunction with AventX UNIX to automatically fax a limitless number of business documents directly from your SAP application. An economical, easy-to-implement product, the AventX Connector for SAP ERP gives companies the simple tools they need to achieve measurable savings and enhan
EZINE:
In this week's Computer Weekly, we find out how brewing giant Heineken is building a data ecosystem to share insights and tap into AI capabilities. The UK is conducting an investigation into cloud supplier dominance – what will it mean for users? And we examine how generative AI could be used to improve customer experience. Read the issue now.
EGUIDE:
The pandemic has brought on changes to how organisations and their customers interact. In this 15-page buyer's guide, Computer Weekly looks at why firms need to adapt, what customer and employee experience has in common and what companies are doing to update the digital customer experience.
WEBCAST:
This presentation considers the advantages that come with real-time customer churn intervention. Watch now to discover how machine learning and text analytics can help your company step in at the right time to avoid losing valuable customers.
EGUIDE:
In this e-guide, uncover how you can use analytics to improve the customer experience and enhance field services, which translates to more satisfied and loyal customers.
EGUIDE:
The multi-channel mandate is forcing contact centers to make dramatic changes. From tools to knowledge, get expert advice to ensure your agents are fully prepared for any customer request, with tools such as customer listening posts, so that they can provide satisfying customer service.
WHITE PAPER:
In thsi exclusive white paper glean the essentials of the new CEM. Read on to learn how understanding is the key to earning and keeping empowered consumers.