De-frag Reports

Dropbox Cuts Its Procurement Cycle By 50% And Counting, With Genpact And ServiceNow
sponsored by ServiceNow and Genpact
CASE STUDY: Dropbox cut its procurement cycle time by over 50% by adopting ServiceNow and partnering with Genpact for consulting and implementation. Read this case study to see how this company replaced disconnected, manual processes with a streamlined, automated system providing transparency and efficiency.
Posted: 08 Apr 2024 | Published: 08 Apr 2024

ServiceNow and Genpact

Computer Weekly – 4 April 2023: Revitalising UK digital government
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, as the UK plummets down the international rankings for digital government, can its £400m identity system revitalise the UK's digital strategy? Read the issue now.
Posted: 03 Apr 2023 | Published: 04 Apr 2023

TechTarget ComputerWeekly.com

16 Tips for Working Smarter with Slack Apps and Workflows
sponsored by Slack
WHITE PAPER: Learn how to harness Slack's integrations and advanced features automate workflows and optimise communication.
Posted: 20 Nov 2023 | Published: 20 Nov 2023

TOPICS:  IT Management
Slack

Unlock Endless Possibilities with Easy to Use AI Tools
sponsored by Slack
WHITE PAPER: Enable smarter and more secure collaboration with simple access to AI-powered time-savers.
Posted: 20 Nov 2023 | Published: 20 Nov 2023

TOPICS:  IT Management
Slack

Elevate the Employee Experience with ESG
sponsored by ServiceNow
WHITE PAPER: Environmental, social, and governance (ESG) mandates are top of mind for organizations everywhere. Explore this guide to 2023's top ESG opportunities, beginning with three ESG trends.
Posted: 16 May 2023 | Published: 16 May 2023

TOPICS:  IT Management
ServiceNow

Computer Weekly – 24 October 2023: Brewing data insights at Heineken
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we find out how brewing giant Heineken is building a data ecosystem to share insights and tap into AI capabilities. The UK is conducting an investigation into cloud supplier dominance – what will it mean for users? And we examine how generative AI could be used to improve customer experience. Read the issue now.
Posted: 24 Oct 2023 | Published: 24 Oct 2023

TechTarget ComputerWeekly.com

Employees are Choosing How They Work
sponsored by Dell Technologies and Intel
EGUIDE: Read this e-book to gain guidance on how to establish an employee-centric digital workplace, including must-see security considerations for which everyone is responsible.
Posted: 10 May 2023 | Published: 10 May 2023

TOPICS:  IT Management
Dell Technologies and Intel

2022 Gartner® Critical Capabilities for IT Service Management Platforms
sponsored by ServiceNow
WHITE PAPER: Read to learn about Gartner's key findings, recommendations, and other insights on the IT service management platform market that ServiceNow views as invaluable This paper also explains why Gartner scored ServiceNow's ITSM platform higher than any other platform.
Posted: 25 Jan 2023 | Published: 25 Jan 2023

TOPICS:  IT Management
ServiceNow

Magic Quadrant for the CRM Customer Engagement Center
sponsored by ServiceNow
WHITE PAPER: Read this report for an overview of the CRM Customer Engagement Center market and details on why ServiceNow is a Leader in 2021 Magic Quadrant.
Posted: 08 Jul 2022 | Published: 08 Jul 2022

TOPICS:  IT Management
ServiceNow

The Holistic Identity Security Maturity Model
sponsored by CyberArk
WHITE PAPER: Understanding where your organization stands in the Identity Security Maturity Model can help you identify gaps and plan for improvement in your Identity Security strategy. Read this paper to learn more and find your place in the model.
Posted: 24 Mar 2023 | Published: 24 Mar 2023

TOPICS:  IT Management
CyberArk